Shipping & Returns

All artworks are gift wrapped and packaged in protective wrap and a strong box. Depending on the size and the client's preference the extra large artworks will require a custom built shipping crate if sent internationally, however as a rule they will be sent rolled in a tube. 

All the extra large artworks sent to the UK Mainland will be personally delivered. 

The existing artworks are shipped within 1 week. In the unusual event of a delay, I will inform you of a new shipping date as soon as possible and keep in touch when scheduling a delivery date and time when necessary. 

The lead time for custom orders is between 2 - 6 weeks. This changes regularly depending on my orders. Please keep in mind that OIL based paintings usually take between 40-60 days until they are dry and ready to be varnished.

Paintings are shipped with DPD 24/48hrs in the UK or for international deliveries I use DHL. All deliveries are signed for at the given address along with location proof of delivery. 

In the unfortunate event of a missing package, I provide a full refund, unless the package when tracked shows as arrived and signed for at any address. 

If you change you mind and you wish to return an artwork this is acceptable within 10 days. Please note that this will be at the client's expense (unless the painting has arrived damaged and notified an the arrival date). 

It is also important to check the package before you return this and make sure this is safe and/or request the couriers to insure this before sending it back. 

I come from the land of YES and try to make everything happen for my client’s best experience so don’t be afraid to ask anything!